Are you having trouble adding an Admin to your Facebook Page? Even though you may be going about it the correct way, Facebook can be kind of flaky and not work correctly. (Shocking, I know)
**Update – this post has been updated on June 11th, 2019
***In a hurry? Get a pdf of this post below.
The standard way of adding an Admin is to go to Settings at the top of your Page, then select Page Roles on the left sidebar.
Once you are there, you can add the e-mail address of the person you want to add as an Admin and select their level of access to your Page. The e-mail address must be the e-mail address that they use to log in to Facebook. Make sure you are giving them the appropriate level of access to your Page and that you trust this person!
But sometimes the Facebook Admin does not get saved in the Roles area no matter what you do! Currently, the only way to get this corrected is to connect with the person as a friend first.
If the Admin Roles area says Pending next to their name then have them check www.facebook.com/pages while they are logged in to Facebook and look under the Invites section. Invites to become an Admin sometimes show up there.
Adding an Admin to Your Facebook Page in Business Manager
If you are working in the Business Manager, you will have to either add the individual to your Business Manager (as an Employee) and then give them access to your Facebook Page.
Here is how you add an Admin to your Page through Business Manager:
- Navigate to your Business Manager at https://business.facebook.com/
- Click Business Settings in the upper right corner.
- Select People on the left side (it may already be defaulted to that option).
- Click Add.
- Enter the email address of the person you want to add (their Facebook login address).
- Make sure Employee Access is selected then select Next. Admin Access gives control over everything (billing, etc)
- Select the Page they should work on and then select Invite.
- If they are also going to work on the Ads Account you can invite them to that as well.
They should receive an email that they have been invited to work on your Page.
After you add the person’s email, click the Next button.
You can then Select the Assets and Set Permissions for the Pages and Ad Accounts. Rarely give full Admin control to anyone as they could delete your Page.
If they also need to run Ads for your account, make sure to adjust the permissions on your Ad Accounts as well then click Invite.
They will see the invitation from firstname.lastname@example.org to work on your Business Manager.
Watch out for these Facebook Admin Pitfalls!
#1 Make sure there is at LEAST 1 full Admin on the Page at all times
If you remove yourself as a full Admin and there is no other Admin on the Page, you will lose access to be able to add any other Admins. Only a full Admin can add another Admin.
There is no troubleshooting for this problem other than to try and contact Facebook which is extremely hard to do.
#2 Do not give someone Full Admin rights that you don’t trust – they could delete the Page
Or they could remove you as an Admin and take over the Page. Unfortunately there is not any way to troubleshoot this either – you will have to try to contact Facebook.
#3 If you delete yourself as a Facebook Admin, you will have to have another Admin add you back to the Page
You can delete yourself from client Pages that you no longer need access to or from Pages where you have transferred to another Admin, that is fine. But if you still need access, do not delete yourself or change your level unless you need to.
Also, if you do need to transfer a Facebook Page from one person to another, a totally acceptable way to do this is to add them (as a full Admin) and then once you make sure they have access, delete yourself.
#4 In order to run Facebook Ads on your account, your admin needs access to both your Facebook Page and your Ads Account.
If you have the Business Manager you can follow the steps above to adjust their permission. Or look at this post on running Facebook ads for a client.
Hope that was helpful!